It’s no secret that creating information for use can be a daunting task.
In fact, it’s a culmination of several different skills: you need to master technical writing, designing, visualising, usability, legal knowledge and good old-fashioned psychology if you want to ensure that users can use a product safely, efficiently and effectively.
The good news is that all of this has been put into one standard: the IEC/IEEE 82079-1-2019Preparation of Information for Use. Go to the full article
Founder of INSTRKTIV and keen to help users become experts in the use of a product, and thus to contribute to a positive user experience. Eager to help organisations to reduce their product liability. Just loves cooking, travel, and music--especially electronic. You can also find him on:
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