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Latest blog articles

ANSI Z535.6 and product safety in the US

law and legislation

Going to sell your product on the US market? In this post I explain how to create compliant manuals and avoid legal pitfalls....

Can I publish my manual online? (UPDATE)

law and legislation

With the introduction of the New Legislative Framework in 2015 and he repealing of many product directives in 2016, few directives are left over that require a paper user manual. ...

10 Reasons Why MadCap's Flare 11 Sets the Standard

Tools & efficiency

As a technical communication service business we chiefly develop user manuals for our clients. Our primary focus is on generating high quality content. Of course, to be competitive, we need to create the output in a fast and efficient way. That’s why we use (and are an authorized reseller of) MadCap Software. As a brand advocate and ambassador, I was honoured to be invited to the early beta test of the latest major updates and enhancements added to Flare 11....