Content management solutions  tailored to your documentation needs

INSTRKTIV helps companies select, implement, and manage the right content management system (CMS/CCMS) so that technical documentation stays organised, scalable, and compliant. As the official reseller and certified trainer for MadCap Software in the Netherlands, we support you end‑to‑end, from software selection to training, configuration, and rollout.

Whether you manage a single product or a global product line, our setup ensures consistency, reusability, efficient workflows, and up‑to‑date content across languages, formats, and channels.

What we offer:

• Consultation & solution selection - We analyse your documentation needs (volume, complexity, number of languages, publication channels, reuse requirements) and recommend the best content management solution for you.
• MadCap Software reseller & certified training - As an official reseller of MadCap Software, INSTRKTIV offers licenses, onboarding, and certified training to get your team up and running.
• Full implementation & customisation - From project setup and taxonomy to templates, workflows and user permissions, we implement and configure the system to fit your organisation’s structure and processes.
• Content migration and setup of workflows - We help with migrating existing documentation, setting up structured content repositories, translation workflows, version control, and publishing pipelines, ensuring a smooth transition.
• Ongoing support & maintenance - Once the system is live, we remain available to train new contributors, optimise workflows, and adapt the setup as your documentation needs evolve. 

MadCap Product Suite

Here are the key MadCap tools we can help you adopt, and how they support your documentation operations:

• MadCap Flare — Desktop authoring and single‑source publishing tool — ideal for creating structured documentation (manuals, help files, PDFs, HTML5, etc.) and maintaining a single source of truth.  
• MadCap Flare Online — Cloud‑based extension of Flare: enables real-time collaboration, project management, hosting, output publishing, analytics and team coordination for distributed documentation teams.
• MadCap IXIA CCMS — Enterprise‑class Component Content Management System (CCMS) based on the DITA standard — optimal for structured, modular, multi‑channel documentation with strong reuse, version control, translation workflows and compliance support. 
• Xyleme (Create / Syndicate / LCMS) — For organisations that need to manage and deliver content at scale, whether technical documentation, training material, or multi‑format publishing. Provides a unified, scalable platform for content distribution, localisation, compliance, and enterprise content governance. 

Why choose a professional CMS/CCMS solution

• Consistency & quality control — structured authoring ensures uniform style, terminology, and compliance, even when multiple authors contribute.
• Scalability — as your product portfolio grows, the same setup supports new products, languages, and documentation versions without duplication of effort.
• Efficiency & reuse — modular content enables reuse across manuals, help files, and translations, speeding up delivery and reducing costs.
• Multi‑channel publishing — output to PDF, HTML5, online help, mobile, portals or print — from the same source.
• Robust workflows & versioning — ideal for regulated industries needing traceability, auditability, and compliance.
• Localisation & translation workflow — streamline translations and maintain consistency across regions.
• Future‑proof & enterprise-ready — cloud collaboration, team workflows, analytics, and support for large documentation teams.

Ready to transform your documentation workflows?

Whether you’re starting from scratch or migrating from legacy documentation, we can guide you from selection and installation to full adoption and training.

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