Industry: Sustainable energy solutions

Location: Eersel, The Netherlands

The challenge: creating manuals that are compliant, consistent, and easy to use

Alius is a leader in sustainable energy solutions, offering products like PV panels, EV chargers, home batteries, heat pumps, and PVT systems. Among these, their Aelex inlay mounting system stands out, designed for PV panel installation on different roof types and facades.

As Alius expanded into new markets, they realised their documentation needed an upgrade. They wanted manuals that were clear, professional, and fully compliant with industry regulations. At the same time, they needed a system that could handle multiple languages, streamline updates, and support their transition to digital documentation.

Their challenges included:

• Regulatory compliance – ensuring every manual meets safety and legal standards.
• Efficiency & scalability – updating manuals for different product versions.
• Consistency across manuals – standardising text, structure, and illustrations to ensure uniformity across different product versions.
• Multilingual management – simplifying translation processes to support international expansion.
• Digital-first approach – moving towards online manuals while still accommodating customers who needed printed copies.
• Branding & user experience – creating visually appealing manuals that fit the brand and are easy to understand.

The Solution: a smarter, more efficient documentation process

INSTRKTIV worked closely with Alius to develop a scalable documentation system that met both regulatory and user experience goals. A thorough review of industry regulations ensured all manuals met legal requirements, and compliance checks were built into the documentation process to prevent future issues.

To align the manuals with Alius’ brand identity, INSTRKTIV designed a clean, professional layout and ensured high-quality illustrations for clear installation instructions. Content management was streamlined with MadCap Flare, making updates and translations faster and more efficient while reducing costs.

With a shift to digital-first documentation, INSTRKTIV introduced an online manual system, allowing installers of the Aelex system to access the latest versions anytime. 

The online manual with click-to-enlarge images

For customers still requiring printed copies, INSTRKTIV optimised layouts and ink usage to create a print-friendly version. 

Print manuals with an optimised template

The results: a more efficient, compliant, and scalable system

With INSTRKTIV’s support, Alius now has a documentation system that is future-proof and easy to manage. Manuals are fully compliant with industry regulations, visually consistent with their brand, and structured for a better user experience. Clear step-by-step instructions make installation easier for customers, and updates can be made quickly with MadCap Flare to maintain consistency across multiple languages.

Key benefits include:

• Fully compliant manuals - all documentation meets strict industry regulations.
• Standardised content & illustrations - ensuring consistency across all Aelex manuals.
• Improved user experience - clear, step-by-step instructions make installation easier for customers.
• Faster updates & translations - a structured system with MadCap Flare makes it easy to update, translate, and maintain consistency across languages.
• Seamless digital & print solutions - online manuals reduce printing needs, while optimized print layouts are available for those who need hard copies.

What Alius says

“We find the collaboration very positive and pleasant. The team is professional, flexible, cooperative, honest, and hardworking. Everything that has been discussed in advance is actually carried out. In addition, follow-up is done properly and on time. Clear, efficient, and direct - exactly as you want it. Very satisfied!”

Jaap Leeflang - product specialist at Alius

Conclusion: documentation that supports growth & innovation

As Alius continues to expand, its new documentation system keeps pace with its growth. INSTRKTIV has provided a solution that balances compliance, branding, and efficiency—helping them support their customers with high-quality, accessible manuals.

About INSTRKTIV

INSTRKTIV specialises in creating clear, compliant, and user-friendly documentation for global brands. With expertise in technical writing, compliance, design, and multilingual content management, we help companies improve efficiency, ensure regulatory conformity, and scale their documentation processes effectively.

Are you keen to find out how we can help you? Ask us for a quote.

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